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Alcatel Lucent Enterprise

Indian Railway

Alcatel-Lucent OpenTouch Multimedia Services

Bring unified communications including messaging, multimedia collaboration and employee mobility to an OmniPCX Enterprise business phone system.

Designed for companies up to 20,000 employees, Alcatel-Lucent OpenTouch Multimedia Services (MS) powers a wide range of enterprise-grade unified communication services. It's an application server that offers a fast business response to organizations using OmniPCX Enterprise Communication Server (CS) business telephony. Unified messaging, multimedia collaboration and employee mobility help users respond better and faster than ever before to colleagues and customers.

Feature

  • Unified messaging integration with leading enterprise email solutions.
  • Directory search, click to call, VoIP, instant messaging, presence, visual voicemail, instant document sharing on OpenTouch Conversation software clients.
  • Software-based conferences with VoIP, video and document sharing inside and outside the company firewall.
  • Centralized fax services and Visual automated attendant
  • Centralized management from OmniVista 8770 NMS
  • Can be deployed as a pre-installed appliance or as a software-only version running on VMware®
  • Can serve up to 5,000 users per virtual machine and can stack additional OpenTouch servers for more capacity up to 20,000 users